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Patient Information

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Congratulations and welcome to our family! At Dr. Bobby Brown and Associates, we have been building healthier mouths for families like yours for over 30 years here in Mississauga. We work a bit different than most offices, so please take a moment to familiarize yourself with the information below.

How we work

Insurance – please read this page on insurance

3 easy steps to a successful appointment:

1. Confirm your appointment

2. Save time by filling out your medical forms before your appointment

If you want to make your appointment faster, please click on the following new patient and medical form and fill the forms out securely online. Both forms will need to be filled out and submitted online.

1. COVID-19 Prescreen Form

2. New Patient Registration Online Form

3. New Patient Medical Online Form

or if you would prefer to just download, print and fill out the forms on paper, here they are, just click below. Don’t forget to bring the filled out forms with you to your first appointment!

New Patient Registration and Medical History Printable Form

3. Show up!

Enjoy a complimentary coffee, tea or purified water on us as part of your visit.

What to Expect

Our commitment is to keep you and your family in good oral health. And we go beyond that by looking at your total body health. We do extra things such as monitor your blood pressure and check your mouth for early signs of oral cancer. We strive to make you comfortable and relaxed.

Office Policy

Please give us 48 hours advance notice for any appointment changes. You will be charged $100 for any appointments that you don’t show up for or cancel within 48 hours. Thank you for your understanding.


We offer financing with “fit your budget” payments for bigger treatments (not including regular cleanings, checkups and exams).  Just ask and we can go over the options with you.

Welcome to our family and we look forward to a relationship of mutual respect and keeping you and your family healthy for years to come!

What To Expect At Your Dental Hygiene Appointment

An ounce of prevention is worth a pound of cure. That’s exactly what dental hygienists do. They are highly trained, licensed oral health care professionals whose prime objectives are the maintenance of good oral hygiene, and to act as an early-warning diagnostician. They are trained to spot the early warning signs of periodontitis and oral cancer, and they act as counselors and advisers. They develop oral health care programs and give advice about diet and lifestyle choices.

Step 1: Medical History

As with any health professional the first step the dental hygienist will take will be a thorough review of your medical history. It is important for the hygienist to know of any prevailing medical condition.


  • Are you currently taking any medication?
  • What oral routine do you follow at home?
  • Do you have any allergies?
  • Are you pregnant?
  • Have you noticed any changes in your teeth? For example, are they any looser or do they appear to have changed position?
  • Have you noticed any changes to your gums, like bleeding when you brush?
  • Is there any increased sensitivity to hot or cold?
  • Does your floss shred because it catches on the rough edge of a tooth?

Step 2: Examination

Next, would be a thorough examination of your mouth to ascertain the condition of your teeth and gums. In a lot of cases this will include an examination of your head and neck for signs of oral cancer. Low-dose x-rays are often used to check for, amongst others things, tumors, bone loss, abscesses and cysts and problems under the gum line or inside the tooth.

Step 3: Cleaning

Only now will the hygienist start with your teeth cleaning. This involves the removal of accumulated plaque and calculus from your teeth with a process known as scaling and root planning. If your teeth are stained, they will be polished. The hygienist might also recommend fluoride treatment to combat decay and decrease sensitivity.

Step 4: Treatment Plan

Your hygienist will now sit down with you and plan an ongoing oral health care program. He or she will also discuss treatment of any oral health problem that was noticed during the initial examination. Advice will be given about brushing and flossing, what foods to avoid, and the dangers of neglecting a strict oral health care program.

The dental hygienist might suggest that you:

  • Use fluoride toothpaste with a soft bristled brush
  • Wait 20 to 30 min after eating, before you brush your teeth.
  • Floss every day
  • Be careful of how many snacks and fizzy drinks you consume and, of course, advise you to quit smoking.

The dental hygienist’s role is primarily preventative. They keep your teeth and gums healthy by regular deep cleaning, but they also advise you on ongoing concerns and treatment plans, and act as an early warning system for more serious oral health problems. It is recommended that you visit the dental hygienist on a regular basis to maintain optimal oral health.